Personal telephone support and e-mail technical advice.- Replace head gasket and shower if necessary. This assists with clearing
any coffee residue build up that can affect the flow of the coffee being
brewed.
- Clean diffuser and head.
- Check pump pressure with pressure gauge / check boiler water level
and adjust if required.
- Test safety valve and expansion valve. Check and clean valve assembly.
The checking of these components allows for your machine to work to
its limitation and not cause any unnecessary damage.
- Check boiler pressure and switch contacts. All of our technicians
are registered electricians so it is very important that they check
that your machine is running safely electrically.
- Check coffee filter basket and springs - change if necessary.
- Check the system for any possible leaks.
- Digital record of the machine and site for our onsite information.
All the checking of the above combinations are what is required for you
to brew the best coffee from your machine. Your machine must have the
correct formula of water pressure – cleanliness – pump extraction
and pressure – correct boiler temperature and pressure. If any of
the above is not functioning to its best ability then you will find you
will be making below sub standard coffee and not getting the best out
of your Coffee Machine.
We stock a wide range of parts in our onsite workshop and also are able
to source parts not readily available through other conventional channels
and contacts.
All of our Technicians are updating there training when possible. We
want to give you the most professional assistance that we can.
The above servicing is available for all of Queenstown and the wider
region of Central Otago and Northern Southland. A travel cost will be
incurred to those outside of our region.
The annual fee for the servicing is NZ$300.00 plus GST (less than $1.00
per day) for one machine within the Central Otago area. If you own more
than one machine or would like a more extensive Maintenance Contract please
call us for a customised plan to suit your requirements.
If you need any help with your machine or would like to know if it is
worthwhile trying to repair please call us and discuss.
Download
our Service Contract (pdf)
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